Essays about Present.

Month and Year

Brain imaging techniques are useful to study different areas of the brain. There are many popular imaging techniques present in the media. Any technique that deals with the structure of the brain and evaluate the mechanism of the brain comes in cognitive brain imaging techniques. In a research study, I read about two techniques PET and MRI. PET stands for positron emission tomography. It helps in identifying disease, working of organs and tissues in the body. MRI stands for magnetic resonance imaging. It also scans the detailed images of organs and tissues present in the body. However, these brain

In the contemporary society, there are various issues that tend to be very controversial yet essential for human existence. One of such issues is related to genetically modified organism (GMO) that is used in food production. GMOs are the organisms that were altered through genetic engineering for the improvement of their qualities and consequent different use in the human life. They are often used for food and industrial purposes. The aim of this paper is to explore the issue of genetically modified organisms from the contemporary perspective and outline their pros and cons. In this regard, attention is paid

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Here you can have a look at a piece on human prehistory in early Paleolithic. It provides an answer when was the lower Paleolithic era and describes the most widespread stone tool traditions of that period. Although this is the second part of the bigger study, it could be similarly viewed as separate scientific work. The thing is, with the best essay writing help of our experts, crafting both huge and smaller research papers will be a breeze for you!

Introduction:

Stakeholders are the pillars of any project. The analysis of this important aspect of a project helps the organization to identify information for evaluation and assess stakeholder information in order to create relevant policies or design the inherent activities of the institution. There may be two implications of the results thus generated; a general implication because of the broad understanding of required change or specific information on prospective concrete steps that may be suitable for the present scenario (Case.edu, 2015). Stakeholder analysis thus facilitates the planning, implementing, evaluating and managing functions of an organizational and a project.
In the

Executive Summary

Uber was founded in 2009 by Garrett Camp and Travis Kalanick in San Francisco. Both were tech veterans who invented Uber to be a competitor of the traditional taxi services. It first started as a private luxury car service that was used by top executives. Whenever one of these executives needed a ride, they would email Kalanick for a code that allowed them access to the smartphone app. This app connected passengers with drivers. Uber works the same way that Expedia connects passengers to airlines. By March 2014, Uber was operating in 85 cities and 33 countries. The company

Disasters most commonly elicit the response of city, local, state, and federal aid agencies to meet the mitigation of destruction during various phases of an emergency event. Public health legal authority, during a hazardous substance discharge, may call for both public and private agency involvement. Thrusting personnel and materials in the area must operate under the auspices of inter-jurisdictional protocol and legal authority. The objectives in this written exercise are to alert the learner, in anticipation of future professional behavior, about gaining an understanding for legal protocols in public health/hazardous emergencies while maintaining the highest levels of public safety during a disastrous event – involving dangerous substance discharges. In an effort to explore questions pertaining to the assigned case study, this essay seeks to posit descriptions, and explanations for procedural legal authorities in an emergency response situation.

Background: Question 1 & 2

At the outset it is important to present a brief overview of the definition of law, in matters of public health authorizations and preparedness. Kamoie et al. (2008) states that law can be defined “as a rule of conduct derived from federal or state constitutions, statutes, local laws, judicial opinions, administrative rules and regulations, international codes, or other pronouncements by entities authorized to prescribe conduct in a legally binding manner” (p. 23). In the event of a mass-casualty bio-chemical event a Governor can declare an emergency under the legal authority of health agency directives, for types comprising “natural disaster,” or those associated with public health disease/emergencies, according to a document Fact Sheet published by The Association of State and Territorial Health Officials (Emergency Declarations, Authorities”). Since according to Kamoie et al. (2008) law is a key component of the legal public health core.

So as the situation warrants, the Governor may declare such given an assessment of the dire urgency in bio-chemical type of disaster. Although, under the Public Health Service (PHS) Act the Feds may establish such declaration. The criteria and procedures for requesting emergency response aid from state/local jurisdictions obviously varies from region to region. However, the general process allows the Governor to: (a) declare the status of emergency for a specific period of time, (b) act within state rules/regulations, and (c) coordinate/request help from neighboring states usually under authority of federal agencies gathering logistical, financial, and “technical assistance” (“Emergency Declarations, Authorities”). The extent of help and exact funding from federal government, must be coordinated.

October 1, Train Derailment: Questions 3 & 4

When multiple jurisdictions are affected by a disaster of the burgeoning greenish-yellow toxic chem-cloud formations (from the train wreck), communications are the key to releasing authorities. Inevitably, the CDC will be involved at the federal level. But as Kamoie et al. (2008) note, “at the state level, the primary legal authority to respond to emergencies has been the police power,” to act as arms of the state to regulate protections for “the health, safety, and welfare of citizens” (p. 24). This might be viewed as a first-line of immediate security. Of course, common sense dictates that some of the key legal concerns regarding first responders and volunteers, would be their safety and legal qualifications. But, just as the case of 9/11 demonstrated, first responders at the local level are on the scene initially. In critical ways, they are the key link to administrating crucial communications to multi-jurisdictional authorities and federal agencies.

The local sheriff’s office will most likely coordinate the police powers and localized actions of authority to secure the area from onlookers, and interested panicked people from further clogging up the access pathways to the areas immediately affected. In coordination of HAZMAT teams, in consideration of the gas plumes quickly proliferating and spreading, a series of communications systems will be implemented, with local Fire Department and local Public Works Department. As demonstrated in a real-life case as documented by the National Transportation Safety Board (NTSB), in a similar train accident, fire, “heat, smoke, and fumes had restricted access to the tunnel for several days” (“Railroad Accident Brief, 2004, p. 1). The conditions involved a similar flooding, with multiple millions of gallons of water having burst from a water main. As in the case pertaining to our case study question, the situation cited in this Railroad Accident Brief which occurred in Baltimore, Maryland, the train of course was in motion at the time of derailment, having had “eight fully loaded tank cars containing hazardous materials” – all of which were “regulated by the U.S. Department of Transportation (DOT)” (“Railroad Accident Brief, 2004, p. 1). As indicated in the initial paragraph of this Question-Section, communications in these types of public health emergencies are critical. Chief dispatchers and communication centers necessitate a variety of coordinated responses including: site evaluations, assessment of toxins, analysis of potential for explosions, prevention of further damage/injuries, and charting clear legal permissions for authorizations to act.

October 1, Health Consequences at Valley High School: Questions 5 & 6

Competencies and responses are at urgency levels when students begin to experience symptoms of toxic poisoning, especially with maximal exposure to chemical contamination from the nearby train derailment. Given the factor that deaths have already ensued, with a plethora of 9-11 calls to the local hospital, obviously the situation calls for immediate action. The Governor must proceed along the proper criteria for declaration of a state of emergency in the area specifically constituting a public health emergency. The actual local procedures for the Governor may demonstrate an urgent approval by the legislative body and/or State executive officers (“Emergency Declarations, Authorities”). Also, within the rubric of the situation it may additionally be necessary to declare an emergency of several types, in the areas of both public health and disaster depending upon how that particular State jurisdiction is established to respond.
What constitutes a public health emergency? According to federal authorities, a public health emergency is defined by the statute under portion 319 of the Public Health Service (PHS) Act as aforementioned. The situation is described as involving disease or any type of urgent public health disorder, which may also include “significant outbreaks of infectious disease or bioterrorist attacks” (“Public Health Emergency Declaration,” 2015). The federal government extensively lists all such examples which may include, but not be limited to, tornadoes, floods, flu outbreaks, hurricanes, or anything threatening to spread contaminants of disease or toxins.

Mutual aid agreements can be used both during an absent an emergency declaration, but smartly responding to the situation within common-sense legal awareness. In the clear absence of an officially authorized emergency declaration, there are options for improvement of legal competencies. In a scholarly journal article on this aspect, Gebbie et al. (2008) that four key issues may outline a framework. Authors Gebbie et al. (2008) explain that the first such area considers an expansion of sectors requiring “competency in public health law and public health legal preparedness” (p. 53). In other words, since legal ramifications can be complex, as well as the involvement of professionals in critical public health roles, each sector of stakeholders should have identifiable competencies. For example, in the case of the people actually dying within four hours of the train accident, the National Guard may need to exercise evacuation at some point, and the CDC and Red Cross may need to exercise their organizational responses. Therefore, mutual aid agreements can be used and applied in the absence of a declared state of emergency, by adhering to local laws so deemed enforceable on the local or State level on the basis and scope of best practices under the locally deemed jurisdictional statutes. Use of all readily available assessment tools, diagnoses, legal/police protections, and quarantines so available must be coordinated by such mutual aid agreements.

October 1, Further Information: Question 7a, 7b, & 7c

At this point, it is understood that the Fire Chief himself has been nearly overwhelmed by the fumes after arrival on the scene. It is also clear at this juncture that communications have been impaired. The legal and operational considerations which influence the decision to call for an evacuation is due to the ‘Red-Alert’ situation. In the case of the nursing home facility being unable to move their elderly for 24 hours, demands that communications seek another immediate route. Since the disaster has, thus far, rendered contamination covering two states an emergency outreach utilizing the communications system (temporarily) of the third adjacent state – which has not, up to this point been affected. The legal and competencies factors should be considered when deciding upon a shelter-in-place for evacuation. For example, reliance upon the professional expertise of the nursing home director who insists that the elderly dwellers cannot be moved before 24 hours, demonstrates his practical certified competency in his field. Another key factor to be considered, is whether the third state (which has not been affected) can lend help with communications while possibly creating an emergency horizontal community of responders. Gebbie et al. (2008) suggest this method to “stimulate the development of best legal practices in public health emergency preparedness for specific communities and specific types of emergency events” (p. 55). Granted, it would have been wise to have formed the coalition before disaster struck, but an urgent cooperative effort is actually beneficial to the entire hinterland, so as to retard the spread of disaster.
The requirements of the elderly and other special-needs populations must be addressed in terms of speed, safety hazards in moving them, and the quality of evacuation location shelters once there. The requirements are addressed by assessing their numbers, and the availability of suitable evacuation locations, and competent medical or care teams, in addition to police protections – until the National Guard may be authorized and deployed. Choosing between mandatory or voluntary evacuation orders is a common-sense call. For example, in the case of Valley High School students, they need to be evacuated immediately – due to the severe and present implications of illness and because of their dangerous proximity in terms of exposure to fumes. Also, they are young and able-bodied enough to more quickly respond to evacuation than the elderly. An alternative measure may need to seal off the nursing home, and administer oxygen masks temporarily until they can be moved.

October 1, Review of Legal Authorities for Evacuation: Question 8

According to FEMA, on the federal level the agencies so designated enforce or authorize an evaluation or actual shelter-in-place order are as follows. FEMA, DHS, and the Departments of Agriculture, Commerce, Defense, Energy, Health & Human Services, Justice, Transportation, Veterans Affairs, GSA (General Service Administration), American Red Cross, and two others (“Mass Evacuation Index”). Obviously, if no emergency has been declared yet by the Governor in a dire situation the Red Cross may be the best road for immediate action.

October 1, Governor Requests Plan Review & Coordination: Questions 9 & 10

Continuity of the courts and justice system must infallibly and meticulously maintained, despite any emergency disaster situation of the most hazardous nature. The way such legal system of courts and jurisprudence are ensured is to follow the step-by-step guide plan which include typical goals of reducing disruptions to operations, continue court essential function, preserve rule of law, minimize loss of life, help secure preservation of equipment/facilities, and designate specified personnel so that clarity of who is in charge is maintained (“Continuity of Court”). State and national coalitions are in place.
In terms of supplying medical services on the spot, and preservation of an orderly atmosphere at medical care facilities in proximity of the disaster, team members of planning work together with the agency (such as The Red Cross, or FEMA). According to the same aforementioned report, they proceed to “identify possible service providers,” which for example may be the local Department of Health & Human Services division (p. 25). In this way, the logistics can be sufficiently ironed out and kept orderly, by assignment of obtaining additional staff, properly communication channels, and assurance of staff roles and competencies. Competencies are very important in this type of case. When one considers the seriousness of a train and multiple-vehicle derailment over water with leakage of dangerously toxic chemicals, that are airborne, timely coordination and competencies are key.
In fact, in the literature, one journal article breaks down the importance of improving competencies in a public health emergency situation while maintaining focus on legal protocols. Gebbie et al. (2008) indicate that “disseminating competency information to key target audiences,” and “improving measurement and evaluation of practice impact” are two vital areas which must be adamantly addressed in terms of framework for the agenda at hand during such emergency (p. 52). Obviously, when the communications were experiencing trouble in the immediate area of the emergency disaster outbreak in our case study, it was learned that to act quickly with flexibility by using the communication infrastructure of the unaffected state. Once that gap had been closed and control of the situation ensures a smooth recovery of communications, rescue and legal stakeholders may proceed. In this context, the law can function better and decide if isolation or quarantine stipulations must be implemented, in accordance with the right professionals and those authorized to play critical roles in the situation.

October 1, Mass Evacuation Order & Concern for Displaced Persons: Questions 11 & 12

At this point, the Emergency Operations Center along with the Governor has decided to order a mass evacuation. Given assistance by local law enforcement agencies, a house-to-house will be conducted. It is important to know the local legal requirements in the jurisdiction to apply public health emergency management care like food, water, shelter, and medical care. The CDC has mandates for the handling of such. Accordingly, the local government and personnel must abide by the Federal Code of Health and Safety Code Section 34070-34072. This mandates contractual provision for “recognized community organizations” to step up to the plate with provisional shelter, care, and food (“Guide for Local”). The coalition partnership works and functions cooperatively with the Red Cross to help citizens, until (or if) national disaster responders may be mobilized.
Local businesses need safety protections as well. Each local jurisdiction may have slightly differing guidelines in place, in terms of the minute details. But the CDC outlines in its guide the general procedures for ensuring that homes and businesses are safe particularly before allowance that people return home. Local law enforcement agencies and the Fire Department play key roles in assessing the situation, while the probability of federal troop intervention may be deployed to help, depending on governmental agreements in planning.

References

Association of State and Territorial Health Officials – ASTHO. (2015). Emergency Declarations and Authorities [Data file]. Retrieved from http://www.astho.org/Programs/Preparedness/Public-Health-Emergency-Law/Emergency-Authority-and-Immunity-Toolkit/Emergency-Declarations-and-Authorities-Fact-Sheet/
CDC.gov. (2015). A guide for local jurisdictions in care and shelter planning [Data file]. Retrieved from http://www.cdc.gov/nceh/ehs/Docs/Guide_for_Local_Jurisdictions_Care_and_Shelter_Planning.pdf
FEMA. (2015). Mass Evacuation Incident Index [Data file]. Retrieved from http://www.fema.gov/pdf/emergency/nrf/nrf_massevacuationincidentannex.pdf
Gebbie, K.M., Hodge, J.G., Meier, B.M., Barrett, D.H., Keith, P., Koo, D., & Winget, P. (2008). Improving Competencies for Public Health Emergency Legal Preparedness. Journal of Law, Medicine & Ethics, 3652-56. doi:10.1111/j.1748- 720X.2008.00261.x
Kamoie, B. Pestronk, R.M., Baldridge, P., Fidler, D., Devlin, L., Mensah, G.A., & Doney, M. (2008). Assessing Laws and Legal Authorities for Public Health Emergency Legal Preparedness. Journal of Law, Medicine & Ethics, 3623-27. doi:10.1111/j.1748- 720X.2008.00256.x
NCSC – National Center for State Courts. (2015). Continuity of Court Operations [Data file]. Retrieved from http://www.ncsc.org/~/media/Files/PDF/Services%20and%20Experts/Areas%20of%20expertise/Emergency%20Preparedness/toolkit.ashx
National Transportation Safety Board. (2004). Railroad Accident Brief [Data file]. Retrieved from http://www.ntsb.gov/investigations/AccidentReports/Reports/RAB0408.pdf
U.S. Department of Health and Human Services. (2015). Public Health Emergency Declaration [Data file]. Retrieved from http://www.phe.gov/Preparedness/legal/Pages/phedeclaration.aspx

At the present time, much emphasis of the discussion over the system of the international relations is on the topic that it is unjust at its root and, as a result, promotes under-development. Throughout the history of human development and the world system formation, "the natural systems that have supported human life on the planet are being stretched, some to breaking point. What science has been telling us for decades is now making itself felt in the most unmistakable ways" (McDonagh, 2013, p. 1). In fact, long before the development of the system of international relations and world economy, every individual and every group used to improve their living conditions through exploiting the natural resources which have always belonged to them. "Every continent independently participated in the early epochs of the extension of man’s control over his environment – which means in effect that every continent can point to a period of economic development" (Rodney & Babu, 1981. p. 2-3).

But what do we have today? Let's take a look at Africa, which is the original home of a human being. This continent "was a major participant in the processes in which human groups displayed an ever increasing capacity to extract a living from the natural environment" (Rodney & Babu, 1981. p. 3-4). However, in the modern world., the majority of African countries are considered to be the third-world countries, suffering from starvation and having no prospects for development.
Therefore, the main point of this essay is to prove that the current structure of the international system is inherently unfair, creates inequalities , and benefits only the most advanced and developed nations.

Not only prominent economists and doctors of sociology are concerned about the inequality promoted by the current structure of the international system, but also other men of outstanding personality, including political and religious leaders, express their concern about this issue. For instance, Pope Francis (2013), asserted that "Human rights are not only violated by terrorism, repression or assassination, but also by unfair economic structures that creates huge inequalities".

Speaking from the perspective of economic opportunities, it should be noted that the process of globalization affects various states in different ways and the undeveloped countries do not experience all the benefits of this process as compared to the developed nations. "Inequality in this context refers to an unequal distribution of benefits and losses under the uneven process of a globalized world" (Ashaver, 2013, p. 34).

The fundamental problem of the international system is that the benefits of globalization cannot be distributed evenly around the world. The majority of industrial sectors of the developed nations benefit from international trade and make huge profits by means of the influx of skilled labor from abroad, international funding. In the meantime, the majority of developing nations lose their competitiveness or simply become unnecessary. It is obvious that these forgotten industries need time, money, and physical resources to adjust to the new conditions of life within the international economic system.

However, this process of renewal and restoration is impossible for the majority of industries in the third-world and developing countries. As a result, owners end up losing money and their business overall, and common people end up losing their jobs. These changes deeply and profoundly hurt the national economies of each country, causing great changes in the economic structure and increasing the unemployment rate.

As of today, the structure of the international system also provides for the de-industrialization of the economy, which basically means that manufacturing sector loses ground, while the arena is left to the thriving service sector. As a result, workers have to go through the process of professional retraining in order to find a place in this changing global system.
What is more, the current international system creates a large gap between skilled and unskilled employees. Of course, skilled workers' salary increases significantly, while the unskilled ones get paid peanuts or even lose their source of income. Although some economists argue that such inequality is a powerful incentive for employees to train, develop and acquire a new qualification, it definitely gives rise to unemployment.

Such inequality of economic opportunities causes significant wage disparities, particularly in the developing world. For instance, "Brazil has one of the most unequal distribution of income - the top 20% of the population receives 26 times the income of the bottom 20%" (United Nations Development Programme, 1992, p. 22).
Continuing this topic, it should be noted that "inequality is also manifested in the fast-growing gap between the worlds rich and poor people and between the developed and developing countries, and in the large differences among nations in the distribution of gains and losses" (Ashaver, 2013, p. 34).
Another major point of concern regarding the current international system is the flows of international migration. In pursuit of better living, many unskilled and unqualified workers move from the undeveloped countries to the developed states. There is no need to explain that their salary differs significantly from that of the country residents.
The majority of governments of the developed nations impose severe restrictions and barriers in order to restrict immigration flows. "It is clearly unrealistic to expect that industrial countries will greatly lower their immigration barriers" (United Nations Development Programme, 1992, p. 6).

Another major issue associated with the international migrations is the labor standars and working conditions the immigrants have to operate in. In fact, in recent years, "international labor standards have become the newest point of contention in trade disputes between industrial and developing countries" (Golub, 1997, p. 20). A lot immigrant workers have to work in unfavorable working conditions, work excess hours in order to earn a living. What is more, many multinational corporations employ young children and make them work up to 12-14 hours a day.
As to international investment, it should be noted that the allocation of investment also seems to be extremely unfair. The undeveloped nations, as a general rule, receive no or little investment as compared to the developed nations. "Why have these countries attracted so little investment? The major reason is that investment is generally more profitable in rich countries than in poor ones" (United Nations Development Programme, 1992, p. 53).
It is obvious that international investment is one of the key elements for successful and productive development for the third-world countries. As a result, "where the international economic system is hostile to investment in new, productivity enhancing economic activities is where its elements create obstacles to development" (Montes, 2014, p.2).

According to former Secretary-General of the USSR, Mikhail Gorbachev (2001), "We could only solve our problems by cooperating with other countries. It would have been paradoxical not to cooperate". For the purpose of solving the abovementioned issues of promoting under-development, various international organizations and institution, including IMF, the World Bank, GATT, and WTO, have been established. However, having regard to the fact that the issues of under-development still exist and that the gap between developed and developing nations is widening year by year, there are some questions that need to be answered.
In his research "Globalization, Development, and International Institutions: Normative and Positive Perspectives", A. Milner clearly stated the three key questions that still remain without answer: "Would the developing countries have been better off if these institutions had not existed? Would resources for aid and crisis management have been as plentiful or more so if they had not existed? Would globalization have occurred as fast and extensively, or even faster and deeper, if these international institutions had not been present?" (Milner, 2005. p. 834).

References

Ashaver, B., 2013. Poverty, Inequality and Underdevelopment in Third World Countries: Bad State Policies or Bad Global Rules? IOSR Journal of Humanities and Social Science [Online], 15(6), 33–38. Available from: <http://www.iosrjournals.org/iosr-jhss/papers/vol15-issue6/f01563338.pdf?id=7752> [Accessed 19 Jul. 2015].
Golub, S., 1997. Are International Labor Standards Needed to Prevent Social Dumping? Finance & Development [Online], 20-23. Available from: <https://www.imf.org/external/pubs/ft/fandd/1997/12/pdf/golub.pdf> [Accessed 22 Jul. 2015].
McDonagh, T., 2013. Unfair, Unsustainable, and Under the Radar: How Corporations Use Global Investment Rules to Undermine a Sustainable Future. Democracyctr.Org [Online], 1-18. Available from: <http://democracyctr.org/wp/wp-content/uploads/2013/05/under_the_radar_english_final.pdf> [Accessed 20 Jul. 2015].
Milner, H., 2005. Globalization, Development, and International Institutions: Normative and Positive Perspectives. Perspectives on Politics [Online], 3(4), 833–854. Available from: <http://faculty.georgetown.edu/jrv24/milner_05.pdf> [Accessed 23 Jul. 2015].
Montes, M.F., 2014. Obstacles to Development Arising from the International System . In Obstacles to Development in the Global Economic System . Geneva: South Centre, pp. 1–29.
Rodney, W. & Babu, A.M., 1981. Some Questions on Development. In How Europe underdeveloped Africa. Washington, D.C.: Howard University Press, pp. 1–432.
PSB, 2001. Mikhail Gorbachev Interview. PBS.Org. [Online] (updated 23 Apr. 2001) Available from: <http://www.pbs.org/wgbh/commandingheights/shared/minitext/int_mikhailgorbachev.html> [Accessed 24 Jul. 2015].
The Guardian, 2013. Pope Francis: the humble pontiff with practical approach to poverty. [Online] (updated 14 Mar. 2013) Available from: <http://www.theguardian.com/world/2013/mar/13/jorge-mario-bergoglio-pope-poverty> [Accessed 20 Jul. 2015].
United Nations Development Programme (UNDP), 1992. The widening gap in global opportunities . In Human development report 1992. New York: [Oxford University Press] for the United Nations Development Programme (UNDP) [Online] Available from: <http://hdr.undp.org/sites/default/files/reports/221/hdr_1992_en_complete_nostats.pdf> [Accessed 20 Jul. 2015].

Section 1: Enterprise Resource Planning Systems

With upwards of 20 stores and operations across multiple countries, Guaranteed Shoe Company should expectedly have supply chains that involve even more countries, staff, and business partners. This renders it necessarily difficult, resource-intensive and laborious to ensure the business runs effectively, especially given the automated online ordering. Enterprise Resource Planning Systems (ERP) offer a backbone in the integration and automation of internal information systems and business processes across the logistics, manufacturing, distribution, accounting, human resources and finance functions of the organization.

It offers seamless support for internal processes and integration with external business partners to ensure that value is delivered to the customers. For instance if a client places an order for shoes that are unavailable at a store, the system can have the shoes shipped from other stores, and/or make an order from the supplier without the involvement of staff. Similarly, while the company, currently has to stock products in the stores, determine how fast they move before deciding on the pre-order amount and/or discontinue the product, this can now be done automatically. It is possible to determine how well individual products sell, and ERP systems’ automatic inventory management systems enable the company to automatically re-order more and/or make other decisions regarding the stocks. The system aggregates customers’ orders, handles purchasing and accounts payables, scheduling, order tracking, inventory control and warehousing, distribution/shipment and accounts receivables.
According to O'Brien & Marakas (2010), ERP systems create commerce platforms, backed up with additional support capabilities that include streamlined inventory management, warehouse management and flexible pricing, strengthened back office and core applications (e.g. finance and accounts receivables). Other benefits include increased visibility into the Guaranteed Shoe Company’s supply chain and ease operational scalability. Since the company is headquartered in the US and has 20 branch offices across the world, decision-making is heavily dependent on the ability for the senior managers to get excellent quality information on the company’s performance. With ERP systems, this information is readily available and continuously updated, which means that managers do not have wait for reports from the branch offices before they can a decision.

This way, the system ensures quality and efficiency in the internal processes, cost reduction, provision of real-time cross-functional information to support decision-making, and organizational agility in responding to varying consumer needs. These systems transform Guaranteed Shoe Company into one giant store, despite the geographical dispersion. However, while the company already has a website that allows automated ordering, order processing, and management, it does not have a proper ERP system, which does, however, offer it considerable value. However, the company needs to be alive to the issues associated with the implementation of ERP systems, which owing to their complexity present a considerable risk of implementation failure. Improper implementation may result in catastrophic disruptions. If the company chooses to implement the systems, it is critical to plan, customize the system to the firm’s functions, and manage the change process effectively. This frees up the staff to concentrate on other activities, such as customer service, while at once making the firm’s functional business practices easier for the company, which is critical given the company’s global operations.

Section 2: Customer Relationship Management Systems

Guaranteed Shoe Company thrives based on its great customer services, as perhaps best shown by its commitment to arrange for, and ship shoes that are unavailable at stores to the customers. Given the wide range of products, coupled with every client’s unique needs, it extremely difficult for the company to meet its obligations without the right technology. The CRM software will help the company’s sales, marketing and customer service practitioners to track relevant data about the past and future customers and prospects, as well as other life cycle and business events. Customer information may be captured from numerous contact points, including the website visits, email, fax, retail stores and personal contact with others. The data is then stored in databases that integrated and availed across the organization, effectively facilitating better customer service since all staff can access the clients’ information. Further, Guaranteed Shoe Company’s sales staff would be equipped with the tools and data necessary to support their marketing activities, o;optimizing cross- and up-selling. For instance, emails gathered through multiple contacts can be used to sent marketing information (offers, discounts and product recommendations).

It is easy to customize services to every customer because the company will have a wealth of information about them. For sales agents, decision support is easily the most important aspect of the CRM system, not least because it gives them important information about the customers’ past history, shoe sizes, type, regularity of purchases and responsiveness to marketing campaigns. With the multiple number of stores, it is important that Guaranteed Shoe Company’s retention and loyalty programs are effective by tapping into the pool of existing customers and making sure that they remain committed to the firm. Given the intense competition in the retail market, hanging onto the existing customers is critical, and if the company fully implements the CRM system, it will have the best chance of getting it right. With the help of these systems, the company can save up to 600% of the costs necessary to get new customers, achieve greater customer satisfaction, brand loyalty and equity.
Similarly, the gathered information is important in direct marketing campaigns, not least because allows the company to automate some of the marketing activities, including the planning, scheduling and tracking marketing campaigns. Manipulatable customer data is available to the Guaranteed Shoe Company’s staff, who can assess the performance of marketing campaigns, as a basis for further campaigns. For instance, the number of customers that respond to emails about new shoe lines at the company’s store can be targeted with further marketing messages (including discounts, free deliveries and other offers). Even most importantly, once orders have been placed by the customer, the system’s real-time order tracking and customer support capabilities schedule clients’ requests for service and assign them to staff where necessarily, ensuring that as many customer needs are served to the best possible extent. O'Brien & Marakas (2010) points to call center and help desk modules/software that can make the company’s sales support activities markedly easier.

Section 3: Supply Chain Management Systems

Supply chains, especially for a company whose operations spans several countries are considerable. The most important difficulties for Guaranteed Shoe Company include high volatility in the clients’ demand, higher consumer expectations in regard to customer service, in part because of the intense competition and quality. The company already uses its intranet, extranet, and electronic commerce portals to ensure customer orders are managed efficiently. In addition, the company has to ensure that it meets these expectations at acceptably low costs, because the ability to pass on additional costs to the consumers is limited both by the competition as well as the customers’ unwillingness to accept such costs, which means that if the company has to be profitable, it faces an increasing logistical burden to deliver value. Other challenges include globalized competition, commodity prices’ volatility, complex consumer demand patterns, increased financial volatility (including exchange rate volatility and inflation), globalized labour markets (raising cross-cultural and employee compensation issues), increased exposure to varied regulatory requirements across different countries, supplier landscape complexity, and geopolitical instability. Navigating all these factors is difficult enough, but even worse, is the fact that these variables are characterized by considerable uncertainty.

These risks cannot simply be managed by buying larger insurance policies, and Guaranteed Shoe Company needs to explore a range od strategies to ensure The company should shift its focus towards better cost management (logistical support) and value chain management. Operating costs reduction is critical for survival in this business, and to achieve this,the company needs to cut back its overall inventories, bolster quality, improve customer service, increase the order turnaround time, reduce capital costs and ensure that the company adheres to the highest possible ethical standards. This is impossible to accomplish without a supply chain management system. These systems integrate planning ordering, production and delivery in the organization as well as across the company’s value chain. According to O'Brien & Marakas (2010), these systems use information technology to manage and support the firm’s value creation operations from the supplier to the customer.

This system will help the company to anticipate better the customers’ needs by forecasting, which in turn allows the company to anticipate demand and plan according. Effectively, this will make it possible reduce inventories considerably since the stores will only hold stocks that are likely to move fast. This also cuts back on the cost of holding too much stock (including warehousing) and reduces the probability of shoes being unavailable in the shops and forcing clients to place singular orders that are more expensive to fulfil compared to large orders. In addition, Guaranteed Shoe Company can integrate its supply chain management system with its suppliers, to ensure seamless cooperation in the planning and delivery of the customers’ needs. This eliminates any need to for the company’s staff to fill out orders in order to get more stock. Given the fact that the company’s suppliers are spread across the world, as well as its stores, the instantaneous communication and cooperation is extremely important in overcoming many of the challenges facing a multinational company such as ours. For instance, the changes in the supply chain can be automatically reflected in the product’s pricing, which makes it possible for the company to incur the risks of exchange rate and inflation fluctuations, etc.

Section 4: Business Intelligence

Business intelligence will prove to be a critical strategy for Guaranteed Shoe Company, especially if the company chooses to implement the enterprise resource planning system, the customer relationship management system, and the supply chain management system. These systems present considerable opportunities for the company to harvest consumer, supplier, and other data, process it, and use it to create real time and actionable strategic information that can be used to create competitive advantages. The company need to invest in technologies that would create value out of the wealth of data that it will collect from its customers, suppliers, and other business partners, to help in strategic decision-making.
According to Bradburry (2014), technology, including simple tools such as Microsoft Excel and Access can transform data into usable information that would make the difference between it and its competitors. This is even more important for organizations that have the infrastructure to collect data (including ERP and CRM systems). This goes to show that in order for Guaranteed Shoe company to reap the most benefits from the recommended technologies, it needs to create synergies from the implementation of multiple similar complementary technologies. With these technologies and the wealth of data that they can gather from differing contacts with customers and business partners, it is possible to develop business intelligence. Effectively, information technology will be rendered into a tool that does not only achieve efficiencies and improve customer satisfaction but perhaps most importantly, take a central role in strategy formation. Even most importantly, is the fact that business intelligence facilitates the innovation of products and services, which help achieve further client value. For instance, the company may decide to include clothing lines if it realizes that its customers desire to shop for both shoes and clothes. The fact that the information available to the firm may be unique to it means that the data can help it generate sustainable competitive advantages.

References

Bowen, D. (2014). E-commerce: how to approach the next big thing in B2B marketing. Retrieved 2015
Bradburry, D. (2014, Apri 7). New weapon for small businesses: data mining. Retrieved 2015, from http://business.financialpost.com/entrepreneur/how-small-businesses-can-find-success-in-their-data
Brassington, F., & Pettitt, S. (2006). Principles of Marketing (4 th Ed ed.). New York: Financial Times/ Prentice Hall.
Kirby, S. L., & Richard, O. C. (2000). Impact of Marketing Work-Place Diversity on Employee Job Involvement and Organizational Commitment. Journal Of Social Psychology, 140(3), 367-377.
McKinsey & Company. (2010). The challenges ahead for supply chains: McKinsey Global Survey results. Retrieved July 25, 2015, from http://www.mckinsey.com/insights/operations/the_challenges_ahead_for_supply_chains_mckinsey_global_survey_results
O'Brien, J., & Marakas, G. (2010). Management Information Systems (10th ed.). New York: McGraw-Hill Companies,Incorporated.

Introduction

Change is an inevitable phenomenon in the organization. When initiatives for change run aground, business executives face resistance to change among its employees. Change agents can easily point their fingers at the people who never wanted to be the part of the change. However, blaming in the change phenomenon is not only pointless; it can also pave the way to destructive managerial behaviors. If the perception of managers for the resistance is threat, they can become defensive, competitive, or uncommunicative. The need is to find out the missing pieces and defective assumptions. Although resistance can be self-serving or unreasonable,